Benjamin Key
Security and IT Engineer
I'm always open to new opportunities for work or learning, please feel free to reach out via Email or LinkedIn
Benjamin Key
Security and IT Engineer
I’m an eager, motivated, and innovative IT engineer with over four years experience, looking to pursue a career in information security. As a natural problem solver, I am attracted by the fast paced, constantly changing and challenging environment that surrounds IT security. I am already well versed in security methodologies, procedures and policies and strive to further develop my knowledge and skillset with each learning opportunity. As an up and coming professional in my field, I hope to become a champion for IT security, making digital business safer for all.
Apr 2022 - Present
IT Systems and Security Engineer at Aeromet International Ltd
IT Systems:
• Assist Group IT Manager in the day-to-day IT Infrastructure operations, ensuring smooth functioning of business processes.• Provide comprehensive support to end users, addressing their concerns and resolving technical issues promptly.• Collaborate on site-based projects, implementing necessary IT solutions and ensuring seamless integration.• Manage and monitor all installed systems and infrastructure, focusing on high availability and optimal performance.• Install, configure, test, and maintain operating systems and system management tools for efficient IT operations.• Provide 2nd and 3rd level support, resolving complex technical problems and ensuring uninterrupted workflow.• Foster communication between IT and senior operational staff, aligning company systems with broader business objectives.
Security:
• Develop and manage the overall cyber security program, aligning it with the organization's strategic goals and priorities.• Define, enforce, and enhance cyber security policies, standards, and procedures to safeguard sensitive data and systems.• Ensure strict compliance with relevant cyber security laws, regulations, and industry standards, implementing necessary measures.• Conduct thorough risk assessments and vulnerability analyses, maintaining a robust risk management framework.• Evaluate existing security systems, recommend improvements, and implement cutting-edge security solutions.• Facilitate internal and external audits focused on information security and compliance, ensuring strict adherence to established standards and regulations.• Foster a culture of security awareness and compliance within the organization through training programs and stakeholder engagement.
Jan 2018 - Apr 2022
Service Desk Engineer at OGL Computer Ltd
• Handling and prioritising incoming incidents, delivering exceptional customer service and driving efficiency and continuous improvement.• Identifying security and configuration issues, whilst delivering timely communication to the customer and internal colleagues to remediate the issues.• Delivering high levels of data management by keeping all documentation of the configuration of devices, changes, and repeat issues up to date.• Assisting in the delivery of training for other engineers to improve their skillset and knowledge, to ensure the team work efficiently and effectively together to drive business forward.• Dealing with challenging customer enquiries and overcoming problems in the face of adversity.
Shhh its a secret